Refund policy

Return Policy

Welcome to motivatingchris
We want you to feel confident shopping with us, and we’re committed to making things right if there’s an issue with your order.

Returns & Refunds

Because our products are made specifically for each order, we do not accept returns or exchanges for:

Buyer’s remorse
Incorrect size selection
Change of mind
Orders placed incorrectly by the customer

Please review all product descriptions, sizing charts, and order details carefully before placing your order.

Damaged, Defective, or Incorrect Items

If you receive an item that is:

Damaged
Defective
Misprinted
Incorrect

Please contact us within 30 days of receiving your order.

To help us resolve the issue quickly, include:

Your order number
A description of the issue
Clear photos showing the problem

If the issue is confirmed, we will offer a replacement or refund at no additional cost.

Lost Packages

If your order appears lost in transit, please contact us no later than 30 days after the estimated delivery date.

We will work with the shipping carrier to investigate the issue and determine the best resolution.

Incorrect Address

Customers are responsible for providing an accurate shipping address at checkout.

If an order is returned due to an insufficient or incorrect address provided by the customer, the customer may be responsible for reshipping costs.

Unclaimed Packages

Packages returned as unclaimed may be subject to additional shipping fees for reshipment.

Refund Processing

Approved refunds are typically processed back to the original payment method within 5 to 10 business days, depending on your financial institution.

If you have any questions or concerns regarding your order, please contact us through our store contact page at:

motivatingchris Contact Page

We appreciate your support and thank you for shopping with motivatingchris. 🌟